Privacy Policy

Privacy Policy

United Nazareth Bus Services Ltd. (UNBS) Ltd. (hereinafter: the “Company“) makes great efforts to protect your information and acts in accordance with the Protection of Privacy Law, 1981, and the regulations thereunder.

The purpose of the Privacy Policy document is to explain to users of the Company’s website (hereinafter: the “Site“) and/or the company’s applications (hereinafter: the “App”) the terms that will apply to the provision and use of personal information through the Website or the App, what is the basis for processing any personal information collected from you through your browsing on our Website or App, for what purpose the information will be used, the manner of disclosing the information provided by you to third parties and the use of “cookies” or files or tags on the Website or App, all as set forth in the following terms:

1. Your use of the Website or App by registering, browsing, or accessing the Website or App constitutes your confirmation that you have read the Privacy Policy and the Company’s procedures set forth therein, and that you agree that the Company will use information belonging to you, including the processing (including collection, use, disclosure, possession or transfer) of information based on the terms of this Policy.
2. he information that the Company holds about you may be kept and processed by computer files and/or in written documents.
3. For your information, you are not required by law to provide personal information, but some of the services offered on the site or App require the provision of such information.
4. This Privacy Policy does not obligate the Company to collect and retain information, and the Company shall be entitled at its discretion to delete or refrain from collecting and retaining any information.
5. When you use the Site, the following types of information may be collected:
   
   1. Information proactively provided – information provided to the Company on your own initiative during your use of the Website or App and/or as part of contacting the Company in another manner and/or as part of receiving services from the Company. In general, we may collect the following types of information:
      • Contact information (name, e-mail address, mailing address, telephone number, fax number)
      • Photos, video collected using security cameras located on the buses.
      • Information about services you have received from the Company or that you have been interested in receiving from the Company, including details of the bus lines on which you usually travel.
      • Demographic data (age, gender, home address, etc.);
   2. Information collected by technical/computerized means – including:
      • Cookies – and similar technologies : parts of information stored on your computer and related to information about you. Some cookies will be deleted when you finish browsing the browser and some are stored on the hard drive of your computer or mobile device, allowing the Website or App to identify your device on future visits. Due to this, the Website or App contains cookies and other local files. The Company may use cookies or a configuration file, which is stored in the browser or on the hard drive of your computer or mobile device to obtain information about your internet usage in general. Cookies and other files contain information that is transferred to your computer and/or the hard drive of your mobile device. They help the company improve the site or App and provide improved and personalized service. They also enable the company to prevent fraud and/or abuse.
      • Log files, including referrer pages/exit pages, addresses, IP information about browsers, cookies, Internet service providers (ISP), types of platforms, date/time stamps. This information is not linked to additional information that is reasonably personally identifiable. The Company uses this information to manage the site or App and diagnose server problems, analyze trends and track user traffic in an aggregate manner, including for statistical purposes.
   3. Geographical Data and Location Information:
      • The company collects your geographical location data, real-time location data, and travel routes through systems and/or software that support the operation of the application/website. This includes technical data collected by the application/website, such as GPS signals and signals from other sensors on your device. This information is collected in order to provide you with services, including route planning, travel history, and optimization of the services provided by the company. Please note: Geographical data is collected only after you have approved the use of GPS data on the mobile device on which the application is installed. In order to personalize the service for you and to improve the service and enhance the user experience, the application will collect data about your location in the background, even when you are not using the application. You can disable data collection by changing the settings.
6. Analytical Tools:
   • Use of Google Analytics
     • We use a tool called Google Analytics to collect anonymous statistical data about how you use our website. This data includes, for example, how many times you have visited the site, which pages you have viewed, and which other websites you have visited before coming to ours. We use this information to improve our website and services.
     • It is important to note that we do not combine the information collected through Google Analytics with personally identifiable information.
     • Google has access to the information collected through Google Analytics, but its use and sharing is limited by the Google Analytics Terms of Service and Google’s Privacy Policy. You can read these documents at the following links:
       • Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/
       • Google Privacy Policy: https://policies.google.com/privacy?hl=en-US
       • How Google collects and processes data in Google Analytics: https://policies.google.com/privacy?hl=en-US
       • If you want to prevent Google Analytics from collecting data about you, you can install a special browser add-on. You can download the add-on at the following link: Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout
   • Use of AppsFlyer
     • We use a tool called AppsFlyer, a mobile attribution and marketing analytics platform, to better understand how you use our services. AppsFlyer collects certain information, including:
     • Identifying information and technical data: IP address, IDFA (Identifier for Advertisers) or Android ID (on Android devices).
     • Information about app usage: unsubscribe requests, Google Advertiser ID, device traffic parameters, mobile carrier, app traffic and browsing, device data and operating system type.
     • We use this information to analyze the performance of our app and your usage patterns.
     • It is important to note that AppsFlyer’s Terms of Service and Privacy Policy also apply to our use of this tool. You can read these documents at the following links:
       • AppsFlyer Terms of Service: https://www.appsflyer.com/terms-of-use/
       • AppsFlyer Privacy Policy: https://www.appsflyer.com/privacy-policy/
   • We reserve the right to use additional analytical tools.

7. The Company will only use your personal information for the purpose for which you provided the information on your own initiative (e.g., contacting the Company). In addition, the Company may also use the information for the purpose of analyzing data and statistics and for the purpose of complying with the law and investigating complaints, suspected fraud, or misconduct.
8. Without derogating from the generality of the aforesaid, it is hereby clarified that in accordance with the agreements signed between the Company and the Ministry of Transport and Road Safety, the Company has various obligations related to the information provided by you, including its retention, its use, and the right of the Ministry of Transport and Road Safety to access and/or review such information.
9. You are aware that the Company may be required by law to disclose information that you provided when using the Site.
10. In addition, and as part of the services offered on the Site, you may register to receive updates on the Company’s services and products, including advertising information and marketing content, in a format approved by you. When registering to receive such updates, you will be asked for your consent to the retention of the information regarding the contact details you provided and your preferences in relation to the updates, as well as to the sending of such updates by the Company directly and/or by direct mail service providers (including Activetrail). The provisions of Article B of Chapter B of the Protection of Privacy Law, 1981, will apply to the sending of these updates, including that you request at any time that we stop sending you such updates and remove you from the direct mailing list.
11. In addition, the Company may share your personal information in the event that the Company believes in good faith that it is necessary to safeguard the interest of the Company or a third party, relating to national security, law enforcement, litigation, criminal investigation, protection of the safety of any person or to prevent imminent death or physical harm, provided that the Company believes that such interest is not void in relation to your interests or fundamental rights and freedoms.
12. In addition, the Company may disclose information about people who threaten and/or may harm the Company and its services (such as: fraud by users, sending threats, spreading spam, etc.).
13. The Company may share your information with service providers and subcontractors who work with us and/or who provide certain services on our behalf in Israel and abroad, as required for the operation, maintenance and improvement of the Site. In addition, the Company may store information in cloud services whose servers are located outside of Israel, in countries where there may be different levels of privacy protection, all subject to the law. All parties to whom such information will be transferred will not be entitled to share or use personally identifiable information other than for the Company or for the purpose of operating the Site.
14. In addition, the Company may employ trusted third parties to assist in the distribution of surveys, advertising and/or content. After completing these projects, the company will demand and ensure that all information is returned to it.
15. Sometimes the company shares aggregated information with its service providers. This information does not contain personally identifiable information by reasonable means and is used to develop programs and content that may be of interest to site or App visitors.
16. The Company takes reasonable steps, as is customary and as required by law, to assist in the protection of your information . The Company will act in accordance with applicable law in the event of any breach of the security, confidentiality or integrity of your personal information, and if it deems fit or if required by applicable law, a notice will be given to you or posted on the Site, as soon as possible and without unreasonable delay, to the extent that it is consistent with (1) legitimate law enforcement needs or (2) the need to determine the scope of the violation and disable it and return it to its perfect base in the information system.
17. The Company restricts access to your personal information to persons who need such access in order to process it for the Company or to perform specific work on its behalf (such as a customer service representative), these individuals will be subject to non-disclosure agreements. However, it should be taken into account that no means and/or service is absolutely safe, especially when the activity is online.
18. The Company reviews its procedures for collecting, storing and processing information to ensure that only the personal information necessary to operate or improve the Website or App is collected, stored and processed. Reasonable steps are taken to ensure that the personal information processed is accurate, complete and up to date, but the Company depends on users of the site or App to update or correct their personal information at any time.
19. The site or App includes links that lead to other websites. These sites may collect personally identifiable information from you. This Privacy Policy does not relate to the information collection or privacy practices of third parties, and any use you make of such links and/or services is at your own risk and/or the responsibility of such third parties.
20. Subject to applicable law, you may have the following rights with respect to personal information, in whole or in part:
    • The right to receive information and request access to the personal information that the Company processes about you;
    • The right to ask the Company to temporarily or permanently stop processing all or part of your personal information;
    • The right to object to the processing of your personal information on grounds relating to your situation or to object to the processing of personal information for marketing purposes;
    • The right to request that the Company delete your personal information;
    • The right to ask the company to correct or update your personal information when it is inaccurate or incomplete;
    • Any other right prescribed in the Protection of Privacy Law, 1981, and in the regulations promulgated pursuant thereto.
21. The Company regularly audits its compliance with the provisions of this policy. In addition, questions, inquiries, or complaints may be directed to the Company, in relation to the issues contained in this document in the ways specified below.
22. The Company’s services are not directed to minors and the Company does not knowingly collect personal information about them. Users under the age of 18 are required to obtain parental or guardian consent to provide the information. If the Company becomes aware, by contacting the Company or otherwise, that a minor has provided personally identifiable information on the Site, the Company will make a reasonable effort to delete such information.
23. Use of the site or App may involve registration and/or provision of data. The Company undertakes to act in accordance with the provisions of the law, including maintaining the User’s privacy, and not transferring the User’s personal information to third parties without obtaining consent.
24. During the registration for the personal area on the Website or App, you are asked to provide us with information, which will include, among other things, your e-mail address and telephone number.
25. By providing personal information to the Company in accordance with this Privacy Policy, users of the Site, including, but not limited to, users from Israel and abroad understand and express their explicit consent to this Privacy Policy and to the collection and processing of such personal information abroad. The server on which the information is located may be outside the country from which you accessed the Website or App, your country of residence, or Israel in which the Company is incorporated.
26. By providing your personal information through the Site, you agree and acknowledge that the Company may collect, use, process, transfer and disclose your personal information, as described in the Privacy Policy. You acknowledge that your consent is given freely and not due to a legal obligation.
27. The Company may change the Privacy Policy at any time. In the event of a change in the privacy practices, the Company will revise this document to reflect the nature of the change. The Company will notify you of any material change in this Privacy Policy by posting a prominent notice on the Company’s Website or App. We encourage you to review this statement periodically for information on how the company protects your information.
28. To contact us regarding the issues included in this policy document, you can contact the Company on the online contact form on the Company’s Website or App: Contact us
29. The Privacy Policy listed above is worded in the masculine form for convenience only.